Frequently Asked Questions

Everything you need to know about your Primal Harvest experience.

What is the typical shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

How do I process a return or exchange?

We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to receive a prepaid return label and start your exchange.

Are your materials sustainably sourced?

At Primal Harvest, we prioritize ethical craftsmanship. We use organic cotton, recycled fibers, and eco-friendly dyes to ensure our fashion footprint remains minimal.

How can I track my order status?

Once your order ships, you will receive an email containing a tracking number and a link to our logistics portal to monitor your package in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I find my correct size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.